In order to achieve this, the company operates a Business Management System, which includes measurable objectives that are reviewed on a regular basis. The Business Management System includes a quality management system that has received certification to the standard of BS EN ISO 9001:2015.
The Management System ensures that the company can fulfil contractual obligations by;
Ensuring that all activities that directly affect the quality of service are carried out under controlled conditions.
Continuous monitoring and analysis of quality indicators, which provide feedback to enable improvement against clients' needs and expectations.
Providing up-to-date instructions and training to all personnel together with the promotion of quality awareness.
The Directors ensure that this policy is communicated, understood and implemented at all levels of the company
ENVIRONMENTAL MANAGEMENT
AV Unit’s objective with regard to the environment is to ensure that we continually identify and effectively manage the actual and potential environmental impact of all our operational activities. All our business functions will be conducted with consideration to sustainability, prevention of pollution, the limited use of natural resources and the continual improvement in environmental management. We will comply with all legal requirements in areas where we carry out our business to prevent damage to the environment.
Our commitment extends to all areas of the business, wherever they take place, which have the potential to adversely affect the environment. We aim to ensure the principles of sustainable development are not only operated throughout all our business but will also seek opportunities to promote these principles to our customers and business associates.
In order to achieve this, the company operates a Business Management System, which includes measurable objectives that are reviewed on a regular basis. The Business Management System includes an environmental management system in accordance with the requirements specified in ISO14001:2004 Environmental Management System Objectives.
The Management System ensures that the company is environmentally responsible by:
Continuous monitoring and analysis of our environmental performance and seeking ways to improve against our environmental targets and objectives
Complying with all applicable legal and other requirements.
Ensuring that all staff and contractors are provided with adequate and appropriate information and training on environmental matters.
Ensuring the Directors communicate this policy and that it is understood and is implemented at all levels in the company.